"I want to thank you for the great experience in building our
custom pool over the past couple of months. The finished product
really speaks for itself and is a combination of very thoughtful
design and inspections of the subcontractors during construction
stages. Your eye for details and responsiveness along the way
really kept the project on track and avoided potential problems
that could have caused delays. Your superior technical design
and oversight along with my added cost control and flexibility
with the subcontractors worked well for us and delivered a quality
pool with significant savings over a retail pool."
~ Mark Blomquist
"I recently built a pool for my mother with the
help of Brian Miller. Building a pool with Pool Planners is an
experience that I would recommend to anyone looking to have a
quality pool at an affordable price. Brian was an incredible
asset and ally in the building process. His design was unique
and beautiful. It incorporated every one of the details that
she wanted. Brian made himself extremely available to answer
all of my questions and addressed my concerns every step of the
way. It was a bit intimidating at first thinking about the huge
project I was about to take on. I feared that once he had designed
the pool I would be left on my own to figure things out, but
Brian went the extra mile and was there for me at every turn.
After
eight weeks my mother had her first poolside barbeque. Only a
few weeks after that, I was married on the bridge over the river
beside the spa. It was an evening wedding and having it beside
that pool was better than any place we could have rented. It
was beautiful and added that unique charm that I would not have
had without Brian’s help. Now, when I watch my son play
in the pool for hours on end, I am proud of not only the great
deal of work that went into it, but also the great deal of myself
that went into that pool. I feel that not only do I enjoy using
it more, knowing its great uniqueness, but I think that my mother
enjoys it more because without Brian Miller and Pool Planners,
having her own pool would have continued be a pipe-dream. She says now that stepping
into her back yard is like stepping into her own resort."
~ Andrea Webb
"Matt & I want to thank you for providing great service
and value to us in building our pool. Whenever the subject of
pools comes up, we eagerly tell everyone how much we love our
pool, and how we got far more pool than we were going to get
by using one of the established full-service pool companies in
Tucson.
We
were delighted all facets of our Pool Planners experience but
what we were most impressed with is: 1) Your dedication to helping
the customer get what they want in a cost-effective manner; 2)
Your accuracy on your estimates; 3) The high quality of the vendors
you recommended; 4) And in your very impressive dedication to
customer service, even in answering all of our questions after
the pool was done.
As for the cost effective part, we earlier
sent you a breakdown of how much each phase of our pool cost
compared to your estimates. The plumbing was under your estimate,
but it was balanced out by the shotcrete being over, but everything
else was very much on target and overall it came in almost exactly
as you projected. The only exceptions were when we consciously
decided to go with changes from the original plan, such as adding
another 200 square foot of decking and adding decorative wok
pot fountains. We appreciated your guidance in directing us on
how to accomplish these “extras” that
came along after the original plan was agreed upon. Also we were
delighted to be able to keep the savings from the plumbing job.
If we had signed on with a full-service pool building company,
I’m quite sure they never would have passed those savings
along to us.
We constantly comment on how much more pool we got
for our money than the basic pool we would have received for
the same amount of money from the full-service pool builder we
consulted with.
The vendors we used from your list of recommended
vendors were top notch. We found the decking vendor, Don from
Saguaro Pools, to be immensely helpful in helping us achieve
the decking look we wanted without busting our budget. Many of
the vendors actually called back later to make sure we were happy.
The only vendor we weren’t happy with was someone we chose
that was not on your list of recommendations. Alas, we wished
we had listened to you on your recommendation for the solar heater
company.
Most of all, we were constantly impressed with how quickly
and conscientiously you responded to all of our questions, concerns
and problems. The first time we talked to you and you viewed
our property, you emailed us a rough pool plan by the next day.
In contrast, the “full-service” pool company we talked
to earlier came out to talk to us and view our property then
disappeared for three weeks. We had to call them back to ask
how they were coming along with the plan. As the pool building
process went on we always knew we could depend on you for solid
advice and solid recommendations on how to solve any problems.
Although
we were not considering being our own contractors when we started
thinking about getting a pool, we are now really thrilled that
we went this route. Early in the process, when we were about
to begin excavation we did have a moment when we wondered if
we were getting into something more complicated than we could
handle but after talking to other past clients of yours we felt
confident in our decision.
We’re happy swimmers now. We
love our pool. We’re
much happier with the design you came up with than the plan from
the full-service pool company. In retrospect, I wouldn’t
say it was any harder than having a full-service company do the
job, because I still would have wanted to be aware of any problems
that came up, and be involved in the decision making process.
We were surprised with how easy the whole process was. So we
can’t thank you enough. I will be recommending you to everyone
I know who asks about our pool or who is thinking about building
a pool. Thank you, thank you, thank you.
Please feel free to give
out our contact info to anyone who is considering using Pool
Planners and would like to talk about the experience."
~ Sharon & Matt
Stelzer
"We wanted to thank you for your guidance
and for sharing your knowledge with us in constructing our pool.
We
came to you with an empty yard and a few ideas of what we would
like to have in our pool. You took this, added ideas from our
discussions and came up with what I am sure would be an Award
Winning design.
The plans you provided made it a breeze to walk
the Permit Application thru Pima County. They were very detailed
and provided all the necessary information for both the County
and for the Contractors I contacted to obtain bids.
Your availability
during the process to answer my questions was invaluable.
I didn’t
realize the process could be so simple and enjoyable.
Thank you again for everything,"
~ Art and Debbie Evenchik
Coldwell Banker Residential Brokerage
Tucson, AZ
"We had a very good experience building our pool with Pool Planners.
Brian Miller was great to work with. He listened to what we wanted,
what budget we had, presented many options and created a designed
that exceeded our expectations. The subs we worked with were
all excellent. They were easy to work with (even with a couple
of weather delays) and all of their workmanship was very good.
We were filling the pool within 60 days from the time the city
issued a building permit and Brian was with us every step of
the way. Once the bills were all paid, we were within $300 of
Brian’s original estimate.
We ended up with a high quality custom pool that is bigger and
with more options for slightly more than the bid we had received
for a cookie-cutter pool from one of the large pool builders.
The finished product was much better than we could have imagined
when we first decided to build a pool. We are very happy."
~ Tom & Sue Sorensen
Tucson, AZ
"My wife and I have always wanted a built-in spa to flow into
our existing pool. In early 2008 we decided that we were ready
to have the spa built and started talking to companies that could
do the project for us. One of my wife’s coworkers had hired
Brian Miller at Pool Planners for there pool project and had
highly recommended him to us. After meeting with Brian Miller,
my wife and I were very impressed with knowledge and experience
in the pool/spa industry. So, we contracted Brian Miller at Pool
Planners for our new spa project and are very glad we did!
Brian was
very easy to work with and he designed us a beautiful spa that
fulfilled our requirements/vision in every aspect. He put together
a plan for the project that addressed every step in the smallest
of details. He put together an estimate for the project that
even with all the “bells and whistles” we had
Brian include, still came out to be less dollars then the starting
figure from other pool builder companies without the “bell
and whistles” added
in. And to top it off, after the project was completed, the total
money we paid out was under the estimate that Brian had put together
for us. In reality, contracting Brian Miller at Pool Planners,
instead of one of the local pool builders, save us thousands
of dollars on our spa project. Brian was there to supervise and
add his expertise to every step of the project. He addressed/resolved
any of our concerns promptly and professionally throughout the
project. He has also been a very helpful and an invaluable resource
for maintenance issues after the spa project was completed.
Thanks
to Brian, my family now has a beautiful spa in our back yard
that works perfectly. We are very happy with the out come of
our spa project.
My wife and I would highly recommend Brian Miller
at Pool Planners LLC to anyone starting a pool or spa project."
~ Rick & Tina
Oro Valley, AZ
